Shipping policy
We prioritize fast delivery to ensure that your items reach you as soon as possible. You can expect your order to arrive within 7-15 business days from the time of purchase.
Processing Time
Orders are processed within 1-3 business days. Processing times do not include weekends or holidays. Please note that orders placed after 12:00 PM will be processed the following business day. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Times
- Standard Shipping: 7-15 business days
- Express Shipping: 3-10 business days
Delivery times are estimated and not guaranteed. They may be affected by factors outside of our control, such as weather conditions or customs delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Free standard shipping is available for orders over a certain amount, which will be indicated during checkout.
Free Shipping on order US49$+
Standard Shipping US6.99$
International Shipping
We offer worldwide shipping to most countries. International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. Please check with your local customs office for more information.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order on our website or through the carrier’s website.
Incorrect Address
If the shipping address provided is incorrect or incomplete, we are not responsible for the loss of your package. Please ensure that your address is accurate before placing your order.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your tracking information shows that your package has been delivered and you have not received it, please contact the carrier to file a claim.
Delivery Issues
If you experience any issues with delivery, please contact our customer service team within 30 days of the estimated delivery date for assistance.
Contact Us
For any further questions or concerns regarding shipping, please feel free to contact us at Support@fatimakazmii.com.
Note: P.O. BOXES & APO/FPO ADDRESSES
We do not ship to P.O. Boxes or APO/FPO addresses at the moment. Please make sure to provide a detailed and valid shipping address when placing your order.
- Shipping time is estimated and commences from the date of shipping, rather than the date of order. It may take longer than the expected delivery date due to an invalid address, customs clearance procedures, or other causes.
- Please email us within 5 weeks of shipment if the package does not arrive on time. Our representative will get back to you within 24 hours.
- We are not responsible for any country-specific tariffs or duties imposed on your order by your respective government. The purchaser or recipient of the shipment is responsible for all such taxes and duties.