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Thank you for shopping with us at FK Store. We hope you are delighted with your purchase. However, if you need to return an item, please follow our Return & Refund Policy outlined below.
To be eligible for a return, your item must:
To initiate a return:
Return shipping costs are the responsibility of the customer, except in cases where the item is defective or was sent in error.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original method of payment. Please allow 7-10 business days for the credit to appear on your statement.
We currently do not offer exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
The following items cannot be returned:
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide instructions for returning the item and will cover the return shipping costs. Once the item is returned, we will issue a replacement or refund based on your preference.
For any questions regarding returns or refunds, please contact our customer service team at support@fatimakazmii.com.
We appreciate your understanding and cooperation. Thank you for shopping with FK Store!
Support@fatimakazmii.com
+1 (786) 435-8948
25 SE 2nd Ave Ste 550 #50 FL33131 Miami, United States
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